Global Support for Overseas Factories: Commissioning & Maintenance Without Downtime

When you operate servo presses or industrial robots at an overseas plant, stable production depends on more than machine specs. In practice, the biggest drivers of uptime are: how smoothly you can commission the equipment, whether maintenance can be performed consistently, and how quickly the operation becomes “standard work” on the local floor.
Janome supports global manufacturing by leveraging our worldwide locations to reduce uncertainty before and after installation.
Below, we summarize three technical points to plan for—plus one real-world example of how a local site can support “try, learn, and maintain.”


1) Before Installation: Validate Local Conditions with a Pre‑Install Trial (Feasibility Test)

Overseas factories often differ from domestic sites in workpiece supply, fixture design, power environment, and operator skill level—differences that can easily cause rework during commissioning.
To avoid surprises, it’s important to define your assumptions up front—such as target workpieces, takt time, and load/force conditions—and confirm feasibility through a trial.
Janome supports trials and testing through our overseas sales subsidiaries as well, helping you make a more confident go/no‑go decision.
* Demo equipment and test setups vary by location.

Talk to us about a trial / feasibility test

Janome Global Locations

Janome global locations map


2) After Installation: Standardize Service Quality with Maintenance & Load Calibration

A common challenge in overseas production is maintenance becoming person-dependent—or measurement and calibration standards drifting by site.
Janome’s overseas locations provide after-sales support such as maintenance and load calibration, similar to our domestic support structure. This makes it easier to manage equipment condition quantitatively, which supports audit readiness and stable mass production.

Janome servo press (electro press) lineup
Example equipment used for servo press load calibration service

Ask about maintenance / load calibration


3) Relocation & Line Expansion: Make Local Commissioning Easier with Multilingual Operation

If you plan to relocate equipment from Japan to an overseas plant in the future, the operating language and training cost can become a bottleneck.
Janome teaching pendants support 7 languages, helping local teams adopt the system faster and reducing commissioning time after relocation.

Teaching pendant with multilingual support

Product Features (JP Series 5)
Product Features (JR4000 Series)

4) Example of Local Support: USA (Chicago) — A “Try, Learn, Maintain” Setup

As a practical example of how to leverage a global location, here’s our U.S. site.
Since expanding our industrial equipment business to Chicago in 2008, Janome has built long-term experience supporting local implementation.
The U.S. location offers demo units and a well-equipped test area, enabling end-to-end support—from product testing (feasibility confirmation) to post-install training. In addition, we support load calibration and maintenance, so you can discuss not only “installing the equipment,” but also how to design operations to keep production running.
Support is available in both Japanese and English, helping communication stay smooth between U.S. and Japan teams—especially when specifications change.

Janome IE USA Chicago office
Janome IE USA Chicago test area

Ask about testing / training in the U.S.
Janome Industrial Equipment: Global Locations

Reduce Recovery Lead Time with Local Spare Parts & Repair Capability

For stable operation at overseas plants, downtime during unexpected issues often comes down to: Can we source the required parts quickly? and Can we complete recovery locally?
Janome overseas locations stock products and service parts and may support local repairs. This helps reduce lead time related to shipping and customs, contributing to faster recovery and less production loss.
* Inventory status and repair availability (and supported models) vary by location. Please contact us for details.


To Avoid Downtime Overseas, Design the Equipment + Support Plan Together

Overseas uptime is determined not only by equipment specifications, but also by how well you plan pre-validation, standardized maintenance, multilingual operation, and local site utilization. Janome supports you through our global locations—from reducing uncertainty before installation to helping local teams sustain stable operation after launch. If you’re considering overseas deployment, relocation, or line expansion, please reach out.

Contact us about overseas deployment / relocation / expansion

* Support scope (trials/tests, maintenance, load calibration, etc.) depends on your requirements and conditions, and may be provided as a paid service depending on work scope and contract terms. Please contact us for details.