After Sales Service
After Sales Service
JIE-USA Customers: please click here to learn about our
PERIODICAL PREVENTATIVE MAINTENANCE PROGRAM:
PERIODICAL PREVENTATIVE MAINTENANCE PROGRAM:
Servo Presses
Servo Press Maintenance Checks and Repairs
- When making a periodic maintenance check or repair request for a JANOME Servo Press, please provide your dealer with the following information:
- To get the best performance from your Janome Servo Press, we ask that customers please periodically recalibrate the load.
- Please also lubricate the servo press periodically for smooth operation and longevity. Please be sure to use the grease we recommend. Using other kinds of grease may cause unit breakdown.
・Model Number
・Serial Number
・A detailed description of the problem

How to Read the Model No. / Serial No.
Maintenance (Video) - JP-S Servo Press Lubrication
Robots
Robot Repair Services
When making a repair request for a JANOME Robot, please provide your dealer with the following information.
・Model Number
・Serial Number
・A detailed description of the problem